How We Use AI
Inspected by humans. Organized with a virtual assistant.
Every Stepstone inspection is performed by a person who is on site. We look at the whole home, how its systems work together, and the local and regional conditions that affect homes in the Spokane area. Those judgments come from inspection experience. Software doesn’t make them.
Where AI helps us
We use AI as an office assistant. It organizes our field notes, pulls our observations together into a clear report, and sometimes helps us find reference material such as manufacturer information or code history. This lets us spend more of our time on the home and less on paperwork.
Where AI stays out
Our inspectors assess the home’s condition, identify defects, and make every recommendation. We don’t let AI analyze homes or defects. Every finding in your report is the inspector’s own call.
Using AI on your report
You’re welcome to run your report through an AI tool. If you do, keep its limits in mind. AI only sees the words and photos in the report. It doesn’t see the home, the surrounding conditions, or the inspector’s reasoning, and without that context it is often wrong. It also tends to treat items as all good or all bad. An item can be technically defective and still performing well to date, and a good inspection reflects that difference.
If an AI summary of your report raises a question or seems to contradict what we wrote, call us. We’ll walk you through what we saw.